Supa Solar

Supa Solar has been installing solar energy systems since 2011. They have supplied over 80,000 solar panels, inverters and mountings to installers in Sydney, Melbourne, and Brisbane. They pride themselves in their manufacturing experience abroad and claim that they can supply the widest selectiont, with the best warranty at a competitive price. They also offer a free quote assessment.

What payments options do Supa Solar offer?

They mentioned they have flexible finance options for both residential and commercial systems, but have not elaborated upon it.

What solar panels do Supa Solar work with?

For solar modules, Supa Solar works with: Q-Cells, Canadian Solar, Jinko Solar, CSun, and ALL-PV. For inverters they work with: SMA, ABB, and Sungrow. For mounting the solar modules they make use of Titan Solar.

How do I contact Supa Solar?

Melbourne Office:

Phone:1300 552 880

Email: info@supasolar.com.au

Address: 6/640-680 Geelong Road, Brooklyn VIC 3012

Sydney Head Office:

Phone: 1300 552 615

Email: nsw@supasolar.com.au

Address: 11/29 Gov Macquarie Dr, Chipping Norton NSW 2170

Supa Solar Reviews

There aren’t a lot of reviews of Supa Solar. In two separate websites they have been rated 4 stars without an accompanying statement. The reviews featured on their website commend the employees for how knowledgeable they were about the product and how they did not come on too strongly. One negative review, however, said that there was no aftercare and they have not responded to any for her messages.

How to Complain to Supa Solar

For complaints they have detailed instructions on how to file a complaint.

  1. You may opt to call them at 1300 552 880 during office hours, 9:00 am to 5:00 pm from Monday to Friday.
  2. You may submit your complaint with a form found on their website: www.supasolar.com.au/complaints/
  3. You may also send a letter to their offices at

NSW: 11/29 Governor Macquarie Drive, Chipping Norton NSW 2170

VIC: 6/640-680 Geelong Road, Brooklyn VIC 3012

  1. You may send an email to: info@supasolar.com.au

They will try to address your complaint within 7 business days and hopefully reach a solution. If the issue cannot be address they suggest you contact your local ombudsman.

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Address:
Melbourne Office: 640-680 Geelong Road, Brooklyn VIC 3012 / Sydney Office: 11/29 Gov Macquarie Dr, Chipping Norton NSW 2170

Phone:
1300 552 8806 / 1300 552 615 

Email:
info@supasolar.com.au / nsw@supasolar.com.au

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